At Freshnest, we aim to deliver your eggs safely and handle every order with care. Please read our shipping policy before placing your order.

Delivery Areas

We currently deliver within Karachi. If you are unsure whether we deliver to your area, please contact us before ordering.

Order Processing and Delivery Time

Orders are normally prepared and delivered within 3 days of order confirmation.

Delivery times are estimates and may vary due to product availability, weather, traffic, public holidays, or unexpected delays. If your order is delayed, we will contact you using the details provided at checkout.

Delivery Charges

Delivery charges depend on your area. The delivery fee will be shown at checkout or confirmed with you before your order is finalised.

Contact and Address Details

Please provide your complete delivery address and an active phone number when placing your order.

If you need to update your details, contact us as soon as possible. We may not be able to change your delivery address once your order has been dispatched.

Receiving Your Order

Eggs are fragile and perishable, so please make sure someone is available to receive your order.

If you need to update your details, contact us as soon as possible. We may not be able to change your delivery address once your order has been dispatched.

Receiving Your Order

Eggs are fragile and perishable, so please make sure someone is available to receive your order.

Check the quantity and visible condition of the eggs when they arrive. If any eggs are broken, missing, or incorrect, please contact us promptly with your order details and clear photos where possible.

Missed Deliveries

If we cannot deliver your order because the address is incorrect or nobody is available, we will contact you to discuss the next step.

Redelivery depends on availability and the condition of the products. Any additional delivery fee will be explained and agreed with you beforehand.

Order Changes and Cancellations

Please contact us immediately if you wish to change or cancel your order.

You can cancel your order before dispatch. Once it has been dispatched, we do not accept cancellations for a change of mind because eggs are perishable. This does not affect your ability to request help with damaged, incorrect, or undelivered orders.

If we cannot fulfil your order, we will inform you and refund any payment received for the unavailable items.

Delivery Problems

If your order has not arrived within the confirmed delivery timeframe, please contact us. We will check its status and help resolve the issue.

For damaged, spoiled, missing, or incorrect items, please refer to our Return and Refund Policy.

Contact Us

For delivery questions or help with an order, contact us:

Phone: 0305 8060730
Email: carefreshnest@gmail.com